Withdraw from contract
The confirmation email and the legal withdrawal information are in German only; the German withdrawal information is binding.
Here you can withdraw from a contract with us – without signing in and without giving reasons. Go to the form
- 1Enter your order and details
- 2Click “Confirm withdrawal”
- 3Receive a confirmation with date and time
What you can withdraw from
- Yes, 14 days from receiptApplication Kit, Home Protection Kit and other accessories that are not customised
- No, made to measureFilm “Cut it yourself” – cut to your width × length
- No, made to measureFilm “Exactly to size”, free-form shapes, cuts from a drawing or template
- No, only consumers can withdrawOrders placed as a business
- Deadline
- 14 days from the day you received the goods.
- Return
- Within 14 days of the withdrawal, to the address below; you bear the cost of returning the goods.
Something wrong with the film? That is not a withdrawal – your rights in case of defects apply regardless. Report a defect. All details are in the withdrawal information (German).
Prefer email, phone or post?
A clear statement through any of these channels works just as well.
Post
Custom-Automotive GmbHIndustriestraße 2263517 RodenbachDeutschland